System Health Check – What’s the Value in Getting Your HVAC System Checked

January 20th, 2025

You’ve probably heard that HVAC maintenance is important, but do you know exactly what goes on during an HVAC maintenance appointment? You can keep reading to learn everything you need to know about our 22-point inspection and why it matters for your air conditioner or heater.

When you’re ready, give our team a call to get on the schedule for your 2025 service appointment. Whether your HVAC system is brand new or getting up an age, we can help maximize efficiency and help the system run better with HVAC maintenance in Surf City, NC.

Continue Reading

How Can You Winterize Your Home? 

January 6th, 2025
Child looking out snowy window holding teddy bear, emphasizing need for reliable heat pump maintenance in winter.

If you have not already winterized your home for the season, it’s not too late. Yes, winter is already in full swing, but the coldest temperatures are still ahead of us. Before we experience a surprise cold snap, there are some steps that you can take to prepare your home and reduce the chances of HVAC problems.

You can keep reading to learn our top tips for making sure your home is ready for the winter season. Then give our team a call when you want to schedule any type of professional heating service, from maintenance to repairs and even new heater installation in Wilmington, NC.

What is heat pump maintenance and what does it include?

Heat pump maintenance is the routine inspection and servicing of your system to keep it running efficiently and prevent breakdowns. Proper maintenance typically includes:

  • Replacing or cleaning air filters every 1 to 3 months
  • Clearing debris around the outdoor unit for proper airflow
  • Cleaning indoor and outdoor coils
  • Checking thermostat settings and system controls
  • Inspecting refrigerant levels and electrical components
  • Scheduling professional service at least once per year

Regular maintenance improves efficiency, lowers energy costs, and extends the life of your heat pump.

Continue Reading

Here’s What You Need to Know About Refrigerant Changes for 2025

January 6th, 2025

Significant changes in the HVAC industry are on the horizon for 2025 – specifically regarding refrigerant use in ACs and heat pumps. These industry changes stem from global efforts to combat climate change and keep our environment healthier and stronger. 

Keep reading to learn more about these important refrigerant updates and what they mean for you. While there aren’t any steps you need to take right now, it’s always good to have a general understanding of how it will affect heat pump and air conditioning installation in the future. If you have any additional questions, our team is always ready to help.

Continue Reading

Tips to Help You Boost Heating Efficiency

December 16th, 2024
Woman wrapped in blanket sitting by radiator, highlighting need for heat pump maintenance in winter.

The lower the temperatures drop outside, the more you think about staying warm indoors this winter season. There is only so much your heater can do against the coldest temperatures of the year, but we have some tips to help. Keep reading to learn ways you can boost heating system efficiency without breaking the bank.

Staying warm doesn’t have to mean making sacrifices in other areas of your budget this holiday season. With these tips, you may even have extra room in your budget to spend more on the holidays or put some money away for a rainy day.

What Are the Most Important Heat Pump Maintenance Tips to Improve Efficiency?

Regular heat pump maintenance keeps your system running efficiently, lowers energy costs, and extends its lifespan. To boost heating performance, homeowners should:

  • Replace or clean air filters regularly to maintain proper airflow
  • Keep the outdoor unit clear of leaves, dirt, and debris
  • Make sure indoor vents and registers are unobstructed
  • Check thermostat settings for accuracy and efficiency
  • Schedule annual professional maintenance to inspect components and refrigerant levels

Continue Reading

Heat Pump Technology – How It Works and How It Can Help You

December 16th, 2024
Woman in yellow sweater thoughtfully considering heat pump HVAC options against a purple background.

Are you looking for ways to boost HVAC efficiency in Surf City this holiday season? Or maybe you are thinking about how you can upgrade to a whole-house heating and cooling solution within a single HVAC system. Either way, heat pumps are the answer to your needs.

Heat pumps offer so many benefits that you’ll be wondering why you haven’t invested in one of these unique systems sooner. Keep reading to learn all about how heat pumps work and why they are so unique in the HVAC industry. Who knows, you may find one of these fantastic systems wrapped under your Christmas tree this year with a note from Santa! 

Continue Reading

Winter Q&A: Answering Your Burning Questions About Heating

December 2nd, 2024

We get a variety of different questions from our customers when it comes to heating – especially at this time of the year as we head into winter. You can keep reading to get answers to some of the top heating questions our team gets asked. 

If you’re still wondering about aspects of heating your home that aren’t covered here, just give us a call and we are happy to help. HVAC care is in our blood as a team of 3rd generation technicians! Whether you have concerns about how your heating system is operating or are thinking about upgrading, no heating system need is too big or too small for our team to help with. 

This is an image of a HVAC tech, a Heat Pump, and a pilot light. The headline reads; Heating system FAQs: Stay warm and informed this winter.

Continue Reading

Gideon’s Guarantee Club – Protect Your Home & Get Peace of Mind

December 2nd, 2024

When you were a kid, you may have been a member of clubs at your school. Well, we have an exclusive club for you to be part of as an adult, and it’s the Gideon Guarantee Club. When you partner with our team and join the club, you reap the benefits of getting priority service as well as enjoying a discount on repairs and regular maintenance.

Just give us a call today to find out how you can be a part of our club and enjoy the peace of mind and knowing that your HVAC system is cared for. You can also keep reading to learn more about the benefits of joining the Gideons Guarantee Club.

This is an image of a HVAC tech. The headline reads; Protect Your HVAC System with Gideon's Guarantee Club.

Continue Reading

Is it Time to Invest in a New Heater?

November 18th, 2024
Homeowner relaxing by fireplace after heat pump replacement, holding a warm mug indoors.

Once your heating system is 10-15 years old, it’s time to begin considering an upgrade. But keep in mind: this lifespan range only applies to heating systems that receive professional service regularly. If you’re not sure your heating system needs to be replaced, you can always talk to our team about any concerns you have and let us offer our professional opinion.

But there are also a few key signs to pay attention to that can indicate it’s time for a heating system upgrade. Keep reading to learn about some of the reasons you might want to schedule a heating system installation in Wilmington ahead of the coming winter season.

When Should You Replace a Heat Pump?

You should consider heat pump replacement when the system is 10 to 15 years old, requires frequent repairs, or no longer heats or cools your home efficiently. Common warning signs include rising energy bills, uneven temperatures, strange noises, weak airflow, or the system running constantly. Replacing an aging heat pump can improve comfort, reduce operating costs, and prevent unexpected breakdowns.

This image shows a photo of a women on her couch drinking a cup of coffee. The headline reads; Is It Time for a New Heater?

Continue Reading

Gideon is Here for Any Heating Repair Need – Experience the Gideon Guarantee

November 18th, 2024

‘Gideon Guaranteed’ – are you able to say that three times fast? It may be a bit of a tongue-twister, but the idea behind the guarantee is pretty simple. It’s always great to have peace of mind when it comes to your home’s HVAC system. When you need maintenance or repairs, you want to make sure that the technicians you partner with are the best for the job.

That’s why we offer a guarantee on all of our services. We want you to be confident in partnering with us for all of your HVAC needs. You can keep reading to learn more about the Gideon guarantee and what it means for your Surf City heating and air conditioning services both now and in the future.

Continue Reading

The Key Impacts Professional Service Can Have

November 4th, 2024

Heat pumps are a key component of modern heating and cooling systems, and their proper maintenance is essential for both efficiency and longevity. Whether your heater is brand new or 15 years old, it still needs professional maintenance each year. Regular maintenance is crucial not only for optimal system performance and efficient performance, but also because many heat pump warranties require regular maintenance to remain valid. Seasonal maintenance, performed in spring and fall, plays a vital role in keeping your HVAC system and cooling systems running efficiently and preventing unexpected issues.

Neglecting maintenance can lead to a 10% to 25% increase in energy consumption compared to a well-maintained system, while regular maintenance can reduce energy costs by up to 30%. Proper heat pump maintenance helps avoid costly breakdowns, extends the lifespan of your heat pump to 15–20 years, and ensures your system operates reliably. Keeping the outdoor unit clear of debris and maintaining at least 18-24 inches (2 feet) of clearance around it is recommended to ensure proper airflow and system efficiency. Additionally, keeping air filters clean is crucial for efficient performance, as clogged air filters can strain the system and reduce indoor air quality. Changing filters regularly is a key part of heat pump maintenance and helps maintain both system efficiency and indoor air quality. Cleaning the coils and replacing the air filter are common maintenance tasks that help maintain efficient performance.

Regular professional maintenance, ideally scheduled twice a year in spring and fall, is recommended. Scheduling professional maintenance twice a year—once in spring and once in fall—is advised for heat pumps. A licensed HVAC technician should service your heat pump at least once a year. HVAC companies offer professional tune-ups, and finding a qualified technician is easy with dealer locators. During a professional maintenance visit, the technician will evaluate system performance, check temperature drop and rise, inspect refrigerant charge, calibrate the thermostat, tighten electrical connections, and provide a written summary of the service. Spring maintenance should include cleaning coils and checking refrigerant levels to ensure optimal operation. Regular maintenance helps ensure efficient performance, saves money in the long run, and helps avoid unexpected costs and breakdowns.

Give the team at Gideon a call for your professional heating maintenance in Wilmington. Our team is here to help with all of your heating needs, and we also offer a service guarantee to all of our customers. You can keep reading to learn more about professional heating maintenance, and why it is such an important investment to make.

Continue Reading